The choices of menus and canapés must be completed at least 14 days before the date of the event. Otherwise, MC Hall cannot guarantee the availability of products and services.
Any change to the number of people or quantity of menus or canapés must be made 72 hours before the date of the event. After this period, we will be able to accommodate additions depending on the number of people but no reduction will be possible.
TERMS OF PAYMENT
A minimum amount of $1800 in products and services (before taxes and tips) excluding room rental fees is required to hold an event with products and services.
A non-refundable deposit of $320 is required to book the date of an event.
The payment of 50% of the balance of the contract amount is payable no later than 14 days before the date of the event or at the latest 3 months for weddings. Otherwise, MC Hall cannot guarantee the availability of products and services under contract.
The final balance is payable on the same day of booking, before the event is held.
TERMS FOR CANCELLATION AND REFUNDS
Deposits of $320 are non-refundable.
The customer must send in writing to the email info@mchall.ca the decision to cancel the event no later than 10 working days before the date of the event, excluding the date of the event. In this case, the amounts paid by the customer, apart from the deposit, will be refunded in full. For weddings, the cancellation in writing must be received 30 working days before the date of the event, excluding the date of the event, to receive a refund of the amounts paid, apart from the deposit.
If a cancellation is sent in writing to the email info@mchall.ca less than 10 working days before the date of the event, excluding the date of the event, but 72 hours before the event, then 50% of the amount paid will be refunded. Marriages are excluded from this clause.
No refund possible if a cancellation is made 48 hours before the date of the event.
If an event cancellation is made by the MC Hall due to force majeure, 100% of the amounts paid are refundable.
If there is an interruption during the event due to force majeure (such as a power outage) and the premises must be evacuated, 50% of the amounts paid will be refunded.
***** COVID clauses *****
In the event that the government or public health imposes restrictions that prevent the execution of the contract, the following modifications to the cancellation terms apply:
-The customer must send in writing to the email info@mchall.ca the decision to cancel the event no later than 3 working days before the date of the event, date of the event not included. In this case, the total amount paid by the customer will be fully refunded including the deposit.
-If the cancellation in writing is sent after 3 working days before the date of the event, date of the event excluded, but 24 hours before the event, 50% of the total payment made will be refunded.
- No refunds possible if a cancellation is made less 24 hours before the date of the event.
